View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0002065 | T99X171.00 SKB Eagle | SW Issue | public | 2026-04-13 15:18 | 2026-04-21 09:40 |
| Reporter | (ALTech) JunGyu Kim | Assigned To | (SW) Willin Deng | Due Date | 2026-04-17 16:05 |
| Priority | normal | Severity | s4-minor | Reproducibility | always |
| Status | assigned | Resolution | open | ||
| Summary | 0002065: [Smart3][UI552] Disney+ / Apple TV app not search / launch when speaking to Google Assistant, even though the app is installed | ||||
| Description | Hi Willin, The end user reported that Disney+ / Apple TV app does not search / launch when speaking to Google Assistant. When Disney Plus and Apple TV are installed on the device, the app does not launch if speak the following commands via Google Assistant: "디즈니플러스" "애플 TV" If the language is changed to English, the app launches normally when speaking the same commands via Google Assistant: "Disney plus" "Apple TV" I have attached screenshots of the results for each case and a bug report file. Please report Google by registering this on the Google Issue Tracker. FYI, I found similar issue (Japaness) on public issue tracker. https://issuetracker.google.com/issues/298287668 Thank you. Kim | ||||
| Tags | No tags attached. | ||||
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Hi Kim, the issue is submitted. url: https://partnerissuetracker.corp.google.com/issues/502175847 BR. Willin |
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Hi Willin, Thank you for support. Please let me know if any updates. Thank you. Kim |
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Hi Kim, Google has confirmed that the issue is reproducible. They will report this problem to the engineering team and notify us when there are updates. BR. Willin |
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Hi Willin, Thank you for checking. Please let me know if there are any further updates. Thank you. Kim |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2026-04-13 15:18 | (ALTech) JunGyu Kim | New Issue | |
| 2026-04-13 15:18 | (ALTech) JunGyu Kim | Status | new => assigned |
| 2026-04-13 15:18 | (ALTech) JunGyu Kim | Assigned To | => (SW) Willin Deng |
| 2026-04-13 15:18 | (ALTech) JunGyu Kim | File Added: DisneyPlus.zip | |
| 2026-04-13 15:18 | (ALTech) JunGyu Kim | File Added: AppleTV.zip | |
| 2026-04-13 15:18 | (ALTech) JunGyu Kim | Issue Monitored: (ALTech) SY Yoon | |
| 2026-04-13 15:18 | (ALTech) JunGyu Kim | Issue Monitored: (ALTech) Wooshin Kang | |
| 2026-04-13 15:18 | (ALTech) JunGyu Kim | Issue Monitored: (ALTech) Younkwang Jung | |
| 2026-04-13 15:18 | (ALTech) JunGyu Kim | Issue Monitored: (ALTech) Sangmin Choi | |
| 2026-04-13 15:18 | (ALTech) JunGyu Kim | Issue Monitored: (PM) Sheila Tu | |
| 2026-04-13 15:38 | (ALTech) JunGyu Kim | Summary | [Smart3][UI552] Disney+ / Apple TV app does not launch when speaking to Google Assistant, even though the app is installed => [Smart3][UI552] Disney+ / Apple TV app not search / launch when speaking to Google Assistant, even though the app is installed |
| 2026-04-13 15:38 | (ALTech) JunGyu Kim | Description Updated | |
| 2026-04-14 09:44 | (SW) Willin Deng | Note Added: 0017768 | |
| 2026-04-14 09:44 | (SW) Willin Deng | File Added: image.png | |
| 2026-04-14 10:25 | (ALTech) JunGyu Kim | Note Added: 0017769 | |
| 2026-04-21 09:19 | (SW) Willin Deng | Note Added: 0017772 | |
| 2026-04-21 09:19 | (SW) Willin Deng | File Added: image-2.png | |
| 2026-04-21 09:40 | (ALTech) JunGyu Kim | Note Added: 0017774 |
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